Answers to common questions about purchasing, activating, and receiving support for Autodesk products from Pro CODE.
Follow these simple steps to request and purchase your Autodesk product or package from Pro CODE.
Choose the product or package you need.
Select the required license period: 1 year, 3 years, or 5 years.
Click Request a Quote or contact us through WhatsApp.
We confirm availability, price, warranty, and delivery time.
Complete the payment using the provided bank details.
Receive your activation details, invoice/quotation, and setup support.
After your license is ready, use the following steps to activate your Autodesk software.
Use the email address registered for your Autodesk license.
Go to the Autodesk website and sign in to your Autodesk account.
If you do not remember the password, recover it from the Autodesk login screen.
Download and install the required Autodesk product version.
Open the installed Autodesk software.
Choose “Sign in with Autodesk ID” on the activation screen.
Enter the registered email and password, then complete any verification.
Wait for automatic activation. Contact Pro CODE support if activation does not complete.
We’ve answered the most common questions customers ask before purchasing, activating, and getting support.
Yes. Pro CODE supplies Autodesk products with genuine licensing guidance, clear pricing, warranty support, and local customer service in Sri Lanka.
Yes. We guide customers with proper Autodesk account-based access and activation. We do not recommend unsafe or unofficial activation methods.
Students, freelancers, engineers, architects, studios, companies, and training institutes can request Autodesk products and packages from Pro CODE.
AutoCAD, Revit, Civil 3D, Inventor, Fusion, Maya, 3ds Max, Navisworks, ReCap Pro, Robot Structural Analysis, and many other Autodesk products are available depending on the selected term and availability.
Open the required product or package page, choose the license period, and click Request a Quote. The quote form will automatically include the selected product details so you do not need to type everything again.
Yes. Use the WhatsApp button on any product or package page. Your message will be prepared with the selected product and duration, so you can send it quickly.
Yes. We can provide a quotation before payment and an invoice or payment confirmation after the order is completed.
Delivery is usually arranged quickly after payment confirmation. The exact time can depend on the product, license period, account status, and verification requirements.
Yes. Tell us the number of users or seats you need. We will suggest the most suitable product, package, or collection based on your requirement.
After installation, open the software and choose Sign in with Autodesk ID. Use the email address confirmed for your license and complete the sign-in process.
Use the same registered email. If the account already exists, you may not receive a new invitation email. You can simply sign in with your Autodesk ID.
Yes. We provide installation and activation guidance. Remote support can also be arranged when required.
Available versions can vary by product. Commonly requested Autodesk versions include 2024, 2025, 2026, and newer versions when available.
We help with basic installation guidance, activation instructions, account sign-in support, and general product access questions related to your order.
Warranty depends on the product and subscription period you select. Some products and plans can include warranty coverage for up to 5 years.
Contact Pro CODE with your order details and a screenshot of the issue. We will check the account, product access, and activation steps with you.
We try to respond as quickly as possible through WhatsApp. Response time can vary, but urgent activation-related issues are handled with priority whenever possible.
Send the product name, subscription period and issue. We will guide you clearly without making the page complicated.
